Terms Of Service

1. REFUND AND CANCELLATION OF MARKETING PROGRAM PACKAGES – BUSINESS TO BUSINESS SERVICES – AS PER THE CONSULTING AGREEMENT SIGNED BY ROCK SOLID ROOFING BY OUR BEST TOP LOCAL ROOFERS PARTNER ROOFING COMPANIES.

Rock Solid Roofing Inc. Operates as a consultant for your business and we expect *Client Name to understand and respect our policies. Our goal as a Marketing Program Package Provider is to bring the highest value per dollar spent by *Client Name, and in order to help us in that pursuit, we need to cover expenses and fuel our operations. Therefore, we require payments to be made on time in respect to our services offered.
Marketing Program Packages require extensive resources, consumes our time and incurs internal expenses. Therefore once a payment or deposit is made, it is non-refundable. If a Package gets cancelled, delayed or postponed by *Client Name, then all monies paid will be retained by Rock Solid Roofing Inc. And if applicable, an additional cost will be charged to *Client Name for all work completed beyond what was already paid for. No exceptions.
We normally ask for *Client Name credit card or payment info so that we can charge *Client Name card for services provided OR we may also send an invoice so that you can pay from your end. Claiming that you didn’t provide your card info or that you are not aware of such charges is illegal and fraudulent.
If any chargeback or payment dispute is caused by *Client Name to a bank or credit card company, then *Client Name services and / or Marketing Program Packages will be suspended and in some cases all work will be undone (reversed) without notice. Furthermore, the amount of the chargeback fee will be issued to *Client Name (to recover any fees passed on to us by the credit card company).
In Addition, any outstanding balances accrued as a result of the chargeback(s) will have to be paid in full before we restore service, deliver any files, or commence any work.
PLEASE CONTACT US TO ADDRESS ANY BILLING ISSUES AND WE WILL GLADLY HELP YOU.
Requesting a chargeback or opening a dispute for a valid charge from us is fraud. Chargebacks are never a legal or appropriate means of obtaining a refund. All disputes will be challenged by our lawyers with sufficient evidence from our records.
Rock Solid Roofing Inc reserves the right to disable and/or terminate a user’s account, services, or contract if a user is found in violation of our terms and policies. Termination due to policy violations will not be refunded.
Please also read our TERMS OF SERVICE AND PRIVACY POLICY at http://rocksolidrenovations.com/terms-of-service
http://rocksolidrenovations.com/privacy-policy
AND
www.rocksolidroofingbyourbesttoplocalroofers.com/terms-of-service
www.rocksolidroofingbyourbesttoplocalroofers.com/privacy-policy
(In Development Now – under. http://www.rocksolidroofingbyourbesttoplocalroofers.com/terms-of-service)
(In Development Now – under. http://www.rocksolidroofingbyourbesttoplocalroofers.com/privacy-policy)

2. PARTIES AND SCOPE OF WORK – BUSINESS TO CONSUMER TRANSACTIONS THAT WILL BE ASSIGNED TO OUR PARTNER ROOFING COMPANIES IN EACH CITY AS APPLICABLE.

Rock Solid Roofing By Our Best Top Local Roofers, Inc. (hereafter called “Contractor”), shall mean the company performing the Work. “Work” means that specific services to be performed by the Contractor as set forth on the front of this agreement or in any agreement between the Contractor and client.
“Client” refers to the person(s) or business entity ordering the work to be done by Contractor and shall be responsible for the payment thereof. If the Client is ordering the work on behalf of another, the Client represents and warrants that the Client is the duly authorized agent of said party for the purpose of ordering and directing said work. Unless otherwise stated in writing, the Client assumes sole responsibility for determining whether the nature of the work ordered by the Client is adequate and sufficient for the Client’s intended purpose. In performing its Work, the contractor shall be entitled to rely on the work of third parties, the representations of Client and the public record and shall be under no obligation to verify any of the foregoing. The ordering of additional service and/or materials from contractor beyond the scope of the Work shall constitute acceptance of the terms of these General Conditions as to such additional services and/or materials.

3. RIGHT OF ENTRY

The client shall provide rights of entry for Contractor and/or their representatives and necessary permissions in order for Contractor and/or their representative to complete its services.

4. CHANGES

• Unless otherwise specified in writing, the price for the work is based on the understanding that all structural members and other components are in fact in sound condition or if any conditions are encountered that are not currently visible, Client agrees to pay Contractor additional compensation based upon Contractor’s normal rates.
• Any alteration or deviation from the scope of work involving extra costs will be executed only upon written order, and will become an extra charge over and above the estimate.
• Client agrees that Contractor has the right to substitute materials with equal or superior quality materials should the materials listed in the description of the work become unavailable for any reason. Contractor has the right to make such substitution without notice to or permission from the Client.

5. SCHEDULING OF WORK

If the Contractor is required to delay commencement of the Work or if, upon embarking upon its Work, Contractor is required to stop or interrupt the progress of the Work as a result in changes in the scope of Work requested by the Client, to fulfill the requirements of third parties, strikes, accidents or other interruptions in the progress of construction, or other causes beyond the direct control of Contractor, additional charges may be applicable and payable by the Client and the approximate completion date of the Work shall be extended to take into account the period of delay. Contractor shall not be liable for any delay damages.

6. HOMEOWNER / CLIENT ADVISORY

Most roofing, siding, & exterior renovation jobs may involve major demolition of materials and minor disturbances may occur. Contractor will NOT be responsible for any interior damages and advises the client to remove all wall hangings, light glass fixtures, and other fragile items prior to start of work. Any items in attic should be covered for protection from falling debris and dust. Contractor shall not be responsible for interior drywall cracks, nail pops or any damage to any items on the interior or the exterior of the home or work site including damage to shrubbery, outside plants, landscaping, yard furniture, decking, sprinkler systems, or driveways during the process of the work. Upon request from the client, the contractor will assist in covering or removing these items. Upon completion of the work the property will be swept with a metal magnet and all debris associated with the work will be removed. Contractor will re-install any roof mounted antennas or satellite dishes unless otherwise directed by client. Contractor will not be responsible for proper alignment or reception of same.

7. TERMINATION

• If either party fails to fulfill in a timely and proper manner their obligations under the agreement, the non- breaching party shall have the right to terminate this agreement by written notice of termination, specifying the effective date thereof, at least two (2) business days before effective date , in which event the Client shall be obligated to immediately pay the Contractor compensation based on the Contractor’s normal rates for any work completed prior to the effective date of termination, including charges for both labor performed and materials purchased by Contractor prior to such date, in addition to the Contractors overhead and profit on the portion of the work which remains uncompleted as of the cancellation date.
• In the event Client cancels this agreement more than three (3) business days after the date of the agreement, for any reason not related to Contractor’s failure to fulfill in a timely and proper manner its obligations under this agreement, Client shall be obligated to pay to Contractor, as liquidated damages and not as a penalty, a sum of money equal to twenty-five percent (25%) of the contract price, or Contractor’s charges for labor and materials provided prior to cancellation, whichever amount is greater.

8. WARRANTY

The work will be performed in accordance with this agreement, all applicable building codes, these General Conditions, and generally accepted practices. Workmanship is guaranteed as indicated in the contract between Contractor & Client. The manufacturer’s product warranty is the only warranty on the product described on the other side of this contract, there is no other product warranty.
The foregoing warranties and remedies are exclusive and in lieu of all other warranties, remedies, guaranties, and liabilities, expressed or implied, arising by law or otherwise, included, without limitation, the implied warranties of merchantability and fitness for a particular purpose, all of which are expressly excluded. All warranties are void if sums due to the contractor are not paid in full, or if unauthorized service, alterations or adjustments have been made to any of the work.

9. PAYMENTS

a) All payments are due in full within 30 days of invoice date unless other arrangements are made in writing, agreed to, and signed by both the contractor and client. If payments due under this agreement are not paid in full within thirty (30) days of the date such payments are due, Contractor reserves the right to pursue all appropriate remedies, including stopping work with two (2) days prior written notice.
b) If at any time an invoice remains unpaid for a period in excess of thirty (30) days, a service charge of one and on half percent (1-1/2%) per month from the date of original invoice, an effective maximum rate of eighteen percent (18%) per annum, will be charged on past due accounts.
c) Timely payment of amounts due under this agreement is a condition of this agreement. Failure to make payments in full within the time limits stated above will be considered substantial non-compliance with the terms of this agreement and will be cause for termination of this agreement if Contractor so chooses.
d) In the event a lien or suit is filed by Contractor to collect any amounts owed under this agreement, Client agrees to pay Contractor reasonable attorney’s fees, plus all costs and other expenses incurred by Contractor in connection with such lien or suit.

10. LIMITATION OF LIABILITY

• Contractor shall not be liable for damages of any kind which result from fire, flood, strike, third parties, acts of god, acts of terrorism, or by any other circumstances which are beyond the control of the contractor including but not limited to severe weather.
• Contractor’s liability for damages of any kind due to breach of warranty, contract, error, omission or negligence or any tort shall be limited to a maximum of the total amount paid to contractor under this contract. Under no circumstances shall contractor be liable for special, indirect or consequential damages.
• In the event Client desires to make any claim against Contractor, Client shall provide Contractor with written notice of the claim within seven days from the date Client, or its agents, first discovers the claims or the same shall be barred. Any claims against Contractor brought on this contract or in any way arising out of this contract must be filed within one year from the time the cause of action accrued or it shall be time barred.
• Under no circumstances shall any employee, stockholder, officer or agent of Contractor have any individual liability to the Client, Notwithstanding the aforesaid, in the event any judgment is entered against any such individual, Client agrees to look exclusively to the assets of Contractor for satisfaction of said judgment.

11. INSURANCE

Contractor to carry Workmen’s compensation and Public Liability Insurance on above work. Client to carry fire, builder’s risk and other necessary insurance.

12. SEVERABILITY

In the event that any provisions herein shall be deemed invalid or unenforceable, the other provisions hereof shall remain in full force and effect and binding upon the parties hereto.

13. ENTIRE AGREEMENT

This contract constitutes the entire understanding of the parties and no other understanding, collateral or otherwise, shall be binding unless in writing and signed by all parties hereto.

14. MOLD DISCLAIMER

This contract does not include, unless explicitly specified, any mold abatement, removal, or cleaning. If mold is found existing on the premises, any cost to abate, remove, or clean shall be paid by you as an extra. In addition, any warranty given to you under this contract does NOT include the cost to abate, remove, or clean mold that may be found on the premises in the future.

15. NOTICE OF CANCELLATION

You may cancel this transaction without any penalty or obligation, within three business days from the original signature date.
To cancel this transaction, mail or deliver a signed and dated copy of this cancellation notice or any other written notice within three business days from the original signature date to Rock Solid Roofing By Our Best Top Local Roofers

16. GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws in force in Alberta and the laws of Canada applicable to this Agreement and each of the Parties attorneys to the jurisdiction of the Court of Queen’s Bench of Alberta for a determination of any disputes arising in respect of this Agreement, including, without limitation, in respect of applications for injunctive relief, specific performance and any other equitable remedies.

17. CONTACT US

If you have any questions regarding our Terms of Service, please contact our office by email at rsrmarketing.110@gmail.com, by telephone on 403-969-3338, or by post at

15 Cougar Ridge Heights SW, Calgary AB – T3H 4X2